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Before you try to figure out why your laptop won’t connect to Wi-Fi, you should restart your router, restart your computer, and try to connect to another network.
Sometimes there’s a problem with the network you always connect to, and if no others are in range, it may seem like a problem with your laptop.
Restarting your router and modem can refresh the connection and reappear. You can also check with your ISP to ensure they aren’t experiencing network issues.
We’ve compiled a list of possible solutions for your laptop network problem. One of these is bound to resolve your issue.
You need to make sure your laptop is updated, you don’t have any file errors, and your settings are correct. While there’s always the chance the Wi-Fi adapter is broken, and in need of repair, it’s better to check everything you can before taking it to a professional technician.
Many laptops have a hotkey that disables and enables Wi-Fi. It’s usually on the top row of function keys, though it will vary depending on the model. Make sure that your Wi-Fi isn’t turned off on the laptop before you begin.
It’s easy to accidentally disable Wi-Fi when all it takes is one accidental button press.
This is a no-brainer. First, make sure the physical Wi-Fi switch in your laptop is on (It is usually accompanied by an indicator light). If it is, the next thing you should try is moving closer to the router to see if that helps connect your laptop to the Wi-Fi.
Go to Start and then Settings.
Now go to Network & Internet.
Select Airplane Mode and then see if it is turned off. If not turn it off. This should resolve your connection issues.
This is a solution that works 90% of the time and also what the technical support team at your ISP will tell you to first try when you call them to report the issue.
Why does this work? Well, the same reason your computer starts functioning again when rebooted.
Your modem and router are tiny computers in themselves. Restarting means running a fresh boot and discarding much of what was previously causing the problem. To properly restart these devices, follow these steps:
Unplug the power cable for the router and modem from the power source. (Some devices have a backup battery, so if the lights are still on after you’ve unplugged these devices, locate and remove the internal battery.)
Wait at least 30 seconds after you’ve turned your Modem and Router off. (This step is important because like most electronic gadgets, Modems and Routers make use of capacitors. And even though they can’t store a lot of energy, they can store enough to keep a memory chip running for some seconds. Waiting for 30 seconds will drain all capacitors fully and hence clear every bit of memory. This will allow for a clean reboot.)
Plug the Modem and the Router back to power source in succession. (Wait for the lights in the modem to stop blinking before plugging on the Router).
Wait for at least a few minutes. Hopefully this should do it.
Another way to make sure the settings on Windows are correct is to run the troubleshooter. It automatically looks for issues with the connections to see whether they can be fixed.
The prompts and steps will vary depending on the specific issues Windows finds.
Check to see whether your Wi-Fi connection can speak to the router by running a ping test. It lets you know that the two devices are communicating.
Look at the results. If there’s a reply and no data loss, you have a connection with the router. You should focus on solutions that address the modem and Internet connection problems.
If there’s no reply, then your laptop isn’t connecting to the router at all, and you should prioritize working on the computer and finding what’s preventing it.
Your firewall is designed to prevent unauthorized access to your computer, but sometimes it can conflict with your Wi-Fi network. Try disabling the Windows firewall to see whether the Wi-Fi works with it turned off. If you have more than one firewall installed, open the management software for the other firewall and turn it off there.
Even if the Wi-Fi starts working with the firewall off, you don’t want to leave the firewall disabled forever. It makes your computer far less secure. Better to search to see whether you perhaps have a second firewall up that’s conflicting with Windows Defender Firewall. Some antivirus programs deploy one, for example.
You can also go through the list of apps that Windows Defender Firewall manages. Make sure everything you’re using to connect to the Internet is allowed through the firewall.
Just like with a firewall, check to see if the source behind your network problem is the antivirus software installed on your computer. Follow these steps:
Sometimes you need to refresh your settings to make Wi-Fi work again. Entering these commands will give you a new connection and help flush out any old or damaged files preventing your Internet from working.
If you still can’t connect to the Internet, consider having your laptop examined by a technician. There may be an issue with the hardware.
Sometimes the driver experiences an error itself, even if it’s updated to the latest version. When that happens, disabling it and enabling it is like turning something off and on again to fix it. The process can correct errors that weren’t being reported and make your Wi-Fi work again.
Once you’re done, try to connect to an available Wi-Fi network again.
Keeping your computer’s operating system and drivers updated is one of the best ways to ensure stability. Taking proper care of your computer can make it last longer. If you’ve been putting off installing updates and checking to see whether new drivers have been released, there’s never a better time than now.
Plug your computer into an Ethernet connection if you can or set up an external Wi-Fi card to connect to a network. If you can’t do either of these, you’ll have to check the manufacturer’s website for updates on network drivers.
Update Windows Online Update Windows OfflineThe latest version of Windows should be on your PC after this process is complete.
Update Drivers Online Update Drivers OfflineOnce you’ve completed these steps, your computer should be updated.
When all else fails, you should consider generating a wireless network report. This report will contain a summary of every single element of your wireless network, data that you can provide to experts who may be able to help you solve your problem.
Here’s how you generate a wireless network report:
Hope one of these solutions helped resolve your problem.
Usually, this means there’s a problem with your laptop’s Wi-Fi settings. If the Wi-Fi router is online and active, then the laptop should connect to it. Most of the time, you can fix this simply by troubleshooting and not by replacing the hardware.
It depends on the model of your HP laptop. Some have a series of lit buttons that you can press to turn the Wi-Fi on and off. If it’s orange, it’s off. Others use a function key for the same purpose.
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