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Issues with printers are common, and one that has affected many lately is when the printer won’t connect to a phone.
The problem mostly arises when the two devices are on different networks, though an incorrect configuration is also to blame.
To fix things, restart the three devices, connect the printer via IP address, or clear the Print Spooler data, amongst other solutions.
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Most modern wireless printers allow users to print directly from their mobile phones. It makes things all the easier and more seamless. But for many, the printer and phone won’t connect.
This presents a major problem, especially when their idea of getting a wireless printer was to access it directly from the mobile phone. So, let’s find out why it happens and how you can fix things in no time.Why won’t my phone connect to my printer?
Here are a few reasons your phone and printer won’t connect:
Incorrect network configuration: In several cases, it was an incorrect or invalid network configuration that prevented the connection between the two devices.
Devices on different networks: For users to print from their phones, the devices must be on the same Wi-Fi network. If that’s not the case, it won’t work.
Relevant features are not enabled: Many printers support the Wi-Fi Direct feature, but it’s not turned on by default. So that could be the reason your printer and phone won’t connect.
What can I do if my printer and phone won’t connect?
Before we start making major changes, here are a few quick tricks:
Check whether the printer supports printing via a mobile phone. Though most new models do offer the features, it’s missing in several of the old ones.
Make sure the printer and the phone are on the same Wi-Fi network. If your router supports dual-band, i.e., 2.4 GHz and 5 GHz, it’s all the more important that you verify this.
Restart all three devices, the printer, the phone, and the router, and then try establishing a connection.
If you can’t connect to other devices on the network but just not to your phone, check whether a VPN is enabled. And if that’s the case, ensure that Allow LAN traffic (or a similar feature) is enabled within the VPN app.
Look for a reset button on the printer and hold it for a few seconds to perform a reset. Or you could look through the printer’s manual for the exact steps to reset it.
If these don’t work, head to the solutions listed next.1. Connect the printer via the IP address
Expert tip:2. Change the network settings
You would require a computer to change the network settings for the printer. So make sure you have one on the same network. Also, the steps here are for an HP printer, though the idea remains the same.3. Clear print spooler on the phone
Open the Settings on your Android phone, and tap on Apps.
Select the ellipsis at the top right.
Choose Show system apps from the menu.
Locate and tap on Print Spooler.
Now, select Storage.
Finally, tap on both Clear data and Clear cache.
That’s it. In some cases, users could fix things when their printer won’t connect to the phone by clearing the data and cache for Print Spooler. So, make sure you try that.4. Use AirPrint (for iPhone users)
Apple iPhone users can easily connect to the printer and take prints using the AirPrint functionality. All you have to do is verify that the printer supports it. Check the manual or the official website for the same.
With AirPrint, you can directly print a document in a few seconds. Just tap on the share icon, choose Print, select a compatible printer, and you are good to go.
That’s it! One of the solutions listed here should have helped you get things running when the printer won’t connect to a phone. Also, check the best printers with feeder scanners in the market.
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